Privacy Policy
🔒 Your Privacy Commitment
We will never sell your personal information or share it with third parties for marketing purposes. Your data is yours alone.
1. Information We Collect
We collect information you provide directly to us, including your email address when you join our waitlist, and any health plan documents you upload for analysis.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and analyze your benefits documents
- Send you updates about our service
- Respond to your comments and questions
3. Information Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your uploaded documents are encrypted and securely stored.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve and analyze our service.
7. Third-Party Services
We use the following third-party services to operate our platform. These services may process your data as described in their respective privacy policies:
- Supabase - Database and file storage hosting
Privacy Policy → - Anthropic - AI processing for benefits analysis
Privacy Policy → - Vercel - Website hosting and infrastructure
Privacy Policy →
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We do not sell your personal information to third parties.
8. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
9. Your Privacy Rights (California and Other States)
If you are a resident of California, Virginia, Colorado, Connecticut, or other states with privacy laws, you have specific rights regarding your personal information:
Right to Know
You have the right to request what personal information we collect, use, and share about you.
Right to Delete
You have the right to request deletion of your personal information. You can delete your account and all associated data through your account settings.
Right to Access/Export
You have the right to request a copy of your personal information in a portable format. You can download your data through your account settings.
Right to Opt-Out
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
How to Exercise Your Rights
To delete or export your data: Visit your account settings page
For other requests: Email privacy@redbeet.ai
We will respond to your request within 45 days as required by law.
10. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you within 60 days as required by the FTC Health Breach Notification Rule and applicable state laws. We maintain security measures and incident response procedures to protect your data and respond to security incidents.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
General inquiries: support@redbeet.ai
Privacy requests (access, delete, export): privacy@redbeet.ai
We will respond to privacy requests within 45 days as required by applicable privacy laws.
Last Updated: November 4, 2025